CAR WASH FAQS
7 days a week from 7AM – 8PM. We are only closed on Christmas and days with inclement weather. We have limited hours on Thanksgiving, New Year’s Day and Easter Sunday.
Rapids Express is a fast, convenient car wash where you stay in your vehicle and it is carried through the wash tunnel. Your car is cleaned and dried in the tunnel by gentle automated equipment. Upon exiting the tunnel, you can simply drive off as your car dries spot free, or you may pull into a free vacuum stall. There is No waiting, No tipping, and No strangers in your vehicle.
- We have state-of-the-art facilities – plenty of glass and an open feel
- EZ-ON Conveyor Technology – our EZ-ON conveyor technology is far more advanced than the old chain and rollers that can damage your tires and rims. Simply drive onto the belt, STOP and place your car in NEUTRAL with your FOOT OFF OF THE BRAKE, and let the belt carry you through the tunnel.
- Highest quality equipment – we know you care about your car, so we only use the industry’s best equipment to clean your vehicle.
- Environmentally Friendly – We use the industry’s leading water reclamation system to recycle water. Additionally, we use non-toxic, biodegradable soaps/ detergents. Finally, any water that does go down the drain is first run through a clarifying process.
YES!!! Feel free to wash your vehicle at whatever location is convenient for you.
YES!!! With our Unlimited Wash Club, we now offer Group/Family Plans. Additional member vehicles receive discounts. Here is our pricing-
Best Value Plan ($33.99 per month 1st car/ $23.99 per month additional vehicles = $10 SAVINGS)
Better Plan ($29.99 per month 1st car/ $21.99 per month additional vehicles = $8 SAVINGS)
Good Wash ($23.99 per month 1st car/ $18.99 per month additional vehicles = $5 SAVINGS)
Add additional vehicles to your account and SAVE MONEY! First, you complete a Group Plan Request Form by Clicking Here. The group is charged monthly on the same credit card. You can add or change vehicles on the group plan at any time.
Please complete a Group Plan Request Form by Clicking Here. Alternatively, you can drop off the completed form to any location. Please allow 24 hours to process. If you have any questions, please email us at SUPPORT@RAPIDSEXPRESS.COM.
All changes to the Group/Family plan can be made through My Wash Account. Alternatively, you can email us at SUPPORT@RAPIDSEXPRESS.COM with your changes.
All membership cancellations can be completed through our “Manage Club” portal, in person at any location or by emailing us at SUPPORT@RAPIDSEXPRESS.COM.
Click Here to cancel your membership, or click on “Manage Club” at the top of this page and follow the instructions. If you are having any issues, please email us at SUPPORT@RAPIDSEXPRESS.COM.
We will email you a confirmation as your proof that you have cancelled. It is simple and easy!
We accept all major credit cards as well as cash. Unlimited Club membership requires a credit card. We also offer gift cards.
When you come into the wash, you will be asked to put your vehicle in neutral. IT IS VERY IMPORTANT THAT YOU KNOW HOW TO PUT YOUR CAR IN NEUTRAL BEFORE COMING INTO THE WASH. Also, please remove all hitches, lower or remove antennas, turn off wipers, turn in mirrors, clear truck beds of any debris and tighten down all straps.
Although our wash is very safe, we are NOT responsible for bug shields, antennas (including power and shark fin), mirrors, luggage racks, convertible and soft tops, loose parts, wipers, license plates, glued spoilers, any non-factory items, vehicles 5 years or older, oversized vehicles or any other damage to vehicle. Also, we are NOT responsible for damage caused to vehicles if the car is in park, drive or reverse on the conveyor. It is very important that the car is in NEUTRAL and that you follow all signs and instructions. Please use the wash at your own risk.
- Vehicles that are too high- max height is 7’ 6″ (Orange), 7’0″ (Fullerton, Orange #2 & Anaheim)
- Vehicles with caked on mud
- Vehicles with 5th wheels
- Vehicles with body damage, loose parts or trim, or after market accessories
- Open bed pickup trucks with loose items and/or debris—bed must be cleared prior to washing
- Trucks with racks or hitches of any type
- Dually trucks
